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Shipping Policy

Last updated: 26 September 2026

K-Pop Kingdom currently delivers to addresses within the United Kingdom only.

Delivery Options

The following delivery options are available at checkout:

Evri ParcelShop / Locker — £3.49
Have your order delivered to an available Evri ParcelShop or Locker selected during checkout.

Standard Tracked Delivery — £3.99
Estimated delivery: 3–5 business days.

Express Tracked Delivery — £4.99
Estimated delivery: 1–2 business days.

The carrier used for home delivery may vary depending on the size, weight and destination of your parcel. We may use carriers including Royal Mail, Evri, InPost or other suitable UK delivery services.

Processing & Dispatch

We aim to prepare and dispatch in-stock orders as quickly as possible.

Delivery estimates shown at checkout are estimates and may occasionally be affected by carrier delays, busy periods, public holidays or circumstances outside our reasonable control.

Orders placed during weekends or public holidays may be processed on the next available business day.

Tracking

Where tracking is available, tracking information will be provided once your order has been dispatched.

Please allow a short period after receiving your dispatch confirmation for tracking information to become active on the carrier's system.

Pre-orders

Products marked as pre-order will be dispatched after stock has arrived with us.

Estimated release or arrival dates shown on product pages are provided in good faith but may change due to manufacturers, entertainment companies, distributors, international freight or other circumstances outside our reasonable control.

Orders Containing Pre-order and In-stock Items

If an order contains both in-stock and pre-order products, please check the information provided on the relevant product pages. Unless otherwise stated, we may hold the order and dispatch the items together once all products are available.

If you need an in-stock item sooner, we recommend placing it as a separate order.

Delivery Address

Please check your delivery address carefully before completing your order.

If you notice an error after placing an order, contact us as soon as possible at hello@kpop-kingdom.co.uk. We will try to amend the address if the order has not yet been dispatched, but we cannot guarantee that changes will be possible once fulfilment has begun.

Lost or Damaged Parcels

If your parcel appears to be lost or arrives damaged, please contact us at hello@kpop-kingdom.co.uk with your order number so that we can investigate.

Goods remain at our risk until they come into your physical possession, except where UK law provides otherwise.

International Delivery

We currently do not offer international delivery through our website.

We may introduce international delivery in the future.

Contact Us

If you have any questions about delivery or an existing order, please contact:

K-Pop Kingdom
Email: hello@kpop-kingdom.co.uk